We're a small team and we read every message. Expect a reply within one business day.
Location
Online — Worldwide
Response Time
Within 1 business day
Orders & Returns
How long does shipping take?
Domestic orders typically arrive in 2–4 business days. International orders take 7–14 business days depending on your location.
What's your return policy?
We offer a 30-day hassle-free return on all products. If you're not happy, we'll sort it — no questions asked.
Do you offer a warranty?
Yes — all STRUM products come with a 24 month warranty against manufacturing defects. We stand behind everything we make.
Do you ship internationally?
Yes! We ship to Australia, the UK, USA, Canada, and most of Europe. Rates are calculated at checkout.
Can I stock STRUM in my store?
We'd love to hear from you. Email us at [email protected] with your store details and we'll send through our wholesale catalogue.
Are you on social media?
Yes — find us on Instagram, Facebook, YouTube, and Spotify. Links are in the footer. We post regularly and always reply to DMs.